Job Overview
This is a superb opportunity to be part of the UK's leading, and only operational Spaceport, where you will be part of the team making history every day!
SaxaVord Spaceport in Shetland is seeking a talented and enthusiastic Rotational General Steward. The role involves providing exceptional customer service across the hospitality function at the accommodation facility, ensuring all areas are clean, well-maintained, and offer an outstanding experience for staff, clients, and visitors. You will perform general cleaning duties, serve food, handle guest inquiries, and assist with various tasks that contribute to the smooth running of SaxaVord Spaceport's accommodation facilities.
Key Responsibilities
1. Carry out a variety of housekeeping tasks to meet high standards.
2. Assist with serving and taking down breakfasts and dinners.
3. Assist the duty chef in preparing food as required.
4. Respond professionally to customer inquiries to ensure a positive guest experience.
5. Report safety hazards or issues promptly to management.
6. Maintain a friendly and positive attitude when interacting with guests and the team.
What We're Looking For
* Proven experience in a similar role within a fast-paced, customer-focused environment.
* Good team and interpersonal skills.
* Common sense and ability to use initiative.
* A passion for high standards and keen eye for detail.
* Knowledge of food safety and hygiene standards; full training will be provided.
* Flexibility and adaptability to work in a rotational, remote location.
* Positive, proactive attitude and strong communication skills.
* Previous experience in remote or specialized locations is a plus.
Qualifications, Knowledge, Skills, And Experience
* This role is suitable for those working at Level 4 - Scottish Credit and Qualifications Framework.
* Previous experience in a similar role is highly desirable.
* Recognized food hygiene certification is highly desirable.
* Experience in bar work or serving alcohol is desirable.
* Experience in dynamic environments with changing priorities is highly desirable.
The Benefits
* Work in a cutting-edge environment with a global outlook.
* Accommodation and all meals provided.
* Free travel & transport to and from the Spaceport from Aberdeen.
* Free Wi-Fi.
* 3 weeks on, 3 weeks off rotational schedule for excellent work-life balance.
* Training to develop culinary skills.
* Supportive, safe, and collaborative team culture.
* Staff gym and pub with regular events.
* Life assurance and other health & wellbeing products.
About Shetland & SaxaVord Spaceport: Shetland offers stunning landscapes, vibrant culture, and a close-knit community. Located on Unst, the Spaceport is at the forefront of UK space innovation. Join the hospitality team and be part of something truly special in one of the world's most exciting industries, enjoying Shetland's natural beauty.
How to Apply: If you enjoy teamwork, meeting new people, and are ready for a new challenge, we want to hear from you. Please send your CV and cover letter outlining your relevant experience and why you're the perfect fit for this role to Kirsty Heughan.
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