Job description We are currently partnering with a reputable charity based in North Somerset, who are recruiting for a Service Manager to join their redeveloped team on a permanent basis. This is a full-time position with a salary band of £32,577.00 - £44,075.00 per annum, and the start date is subject to notice. This is a leadership role for an experienced manager who is passionate about delivering high-quality, person-centred services that promote independence, wellbeing, and positive outcomes. Key Responsibilities (Summary): Lead and manage day-to-day service delivery, ensuring safe, effective, and compliant support Drive quality, inspection readiness, safeguarding, and continuous service improvement Lead, develop, and support staff through supervision, coaching, and performance management Maintain oversight of budgets, resources, and service sustainability Build strong relationships with families, professionals, and commissioning bodies Essential / Desirable Criteria: Hold a QCF Level 5 Diploma in Leadership and Management (or equivalent), or be willing to work towards it Proven experience managing adult services and leading teams Strong knowledge of safeguarding, quality standards, and regulatory requirements What's on offer: Auto-enrolled pension scheme 33 days annual leave (including public holidays), with the option to buy or sell leave Comprehensive induction and ongoing training, including autism training Staff discount scheme (shopping, cycling, tech and more) Healthcare cash plan for permanent staff Life assurance (2x annual salary) Flexible benefits including enhanced pension, private health and dental options 24/7 Employee Assistance Programme and wellbeing support Free Headspace membership for you and up to three family or friends Blue Light Card eligibility Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.