Senior Dynamics 365 Functional Consultant
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We have an exciting opportunity for a Senior Dynamics 365 Functional Consultant to join our growing D365 team.
The Senior D365 Functional Consultant is responsible for planning, designing, delivering and supporting best‑in‑class solutions built upon the Microsoft Dynamics 365 platform. This role is accountable for the technical delivery of projects and requires engagement in the full project lifecycle from presales through to operational handover. The successful candidate will be a passionate advocate of innovation with a preference towards using new technology to solve business problems.
Responsibilities
* Architecture and design of D365 solutions including Dynamics CE/CRM, Power Platform, and the wider D365 platform.
* Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into solution design and client advisory.
* Client consultancy and workshops to capture requirements and technical design needs.
* Implementation and support of D365 solutions.
* Consultancy for migrations to D365, best practice and oversight.
* Delivery of training and client workshops in support of our solutions.
* Building trusted client relationships.
* Mentoring and training of team members.
* Technical and commercial pre‑sales (e.g., estimating, SoWs).
* Consistent demonstration of high‑quality deliverables and communication.
* Continuous improvement through team initiatives.
* Accurate time keeping, awareness of commercial budgets and general consultancy good practices.
About you
* Excellent understanding of key components of Dynamics 365.
* Ability to consult and advise clients on the capabilities of the broader Dynamics platform.
* Business analysis consultancy to aid in solution design decisions and requirements capture.
* Significant experience designing and leading solutions using Dynamics CE/CRM.
* Experience taking overall accountability for client outcomes and direction.
* Experience leading project teams in close collaboration with clients.
* Experience of Data Governance and Information Protection principles.
* Experience designing and implementing solutions using Microsoft Azure.
* Awareness of UX and UI design concepts.
* Self‑motivated and proactive in staying current with Microsoft Dynamics 365 CRM updates, platform enhancements, roadmap changes and community insights, translating them into practical value for clients and internal teams.
What we look for in our people
* Strong alignment with FSP values and ethos.
* Commitment to teamwork, quality and mutual success.
* Proactivity with an ability to operate with pace and energy.
* Strong communication and interpersonal skills.
* Dedication to excellence and quality.
Who are FSP?
Founded in 2012, FSP Consulting Services (FSP) is a leading enterprise‑level digital evolution and cyber security consultancy. We enable peak performance, cultural cohesion and business growth through technology by adopting a comprehensive approach to strategy and creating viable, sustainable and resilient digital futures for organisations and their teams.
At the heart of everything we do is our unwavering commitment to the evolution of organisations and their people. We work in partnership with our clients, helping them to become responsive, engaged and supremely equipped for a successful future, blending high‑quality business and technology delivery with a dedication to exceptional client experience.
Behind this commitment is a dedicated employee‑first strategy, built around our organization’s core values. We are proud to be a multi‑award‑winning workplace, most notably recognised by Best Companies™ as #1 Best Company To Work For in the UK, Tech and the South East in 2023.
We are ISO27001 and ISO9001 certified by UKAS. We are also a CREST approved penetration testing and SOC company, IASME Cyber Essentials Certification body and Cyber Essentials Plus certified.
Why work for FSP?
At FSP, we are committed to providing:
* A collaborative and supportive environment in which you can grow and develop your career.
* The tools and opportunity to do work you can be proud of.
* A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience.
* Hybrid working – we empower you to make smart choices about when and where to work to achieve great results.
* Industry‑leading coaching and mentoring.
* Competitive salary and an excellent benefits package.
Equal and Fair Opportunity
FSP is an equal opportunity employer, and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.
Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.
We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in‑person meeting, please let us know.
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