We're looking for a hands‐on IT Manager with strong ERP support experience to join a growing organisation and take ownership of its IT environment. This role suits someone who enjoys being close to the business, supporting users day‐to‐day, and making sure core systems especially ERP, run smoothly.
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
ERP support experience is essential, ideally with Microsoft Dynamics 365 Business Central. You'll be the main point of contact for ERP users, oversee ongoing improvements, and ensure the wider IT landscape works effectively around it.
This is a fully on‐site role, Monday to Friday, and would suit someone who enjoys being visible, approachable, and part of the wider team.
Key Responsibilities:
Supporting and improving the company's ERP system (Business Central preferred)
Providing 1st to 3rd line IT support across the business
Acting as the internal IT lead while managing a third‐party MSP partner
Owning the relationship with the MSP, ensuring service levels, priorities, and escalations are handled effectively
Managing Office 365, infrastructure, networking, and system integrations
Working closely with users to resolve issues and improve how systems are used
Making sure IT systems are secure, reliable, and fit for the businessEssential Experience:
Proven experience as a hands‐on IT Manager
Strong, practical ERP support experience (Business Central highly desirable)
Experience working with and managing an MSP or external IT partner xxuwjjq
Comfortable delivering hands‐on technical support at all levels
Happy working fully on‐site and engaging with non‐technical users
A friendly, proactive problem‐solver who enjoys ownership and accountabilityNice to have:
Experience with e‐commerce platforms such as Shopify or MagentoBenefits
£45,000 - £50,000 basic