Job Description
Role- Customer Support Engineer - DERMS
Location - Edinburgh/Paris/Bucharest
Key Responsibilities:
* Deliver L2/L3 support for DERMS applications, integrations, and services.
* Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.
* Investigate and resolve incidents, xsngvjr service requests, and escalations in alignment
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