We are looking for an experienced Salesforce QA Lead with strong hands-on testing expertise in at least one of the following cloud platforms:
* Salesforce
* Oracle Cloud ERP / CPQ
* ServiceNow
This role requires a deep understanding of end-to-end CRM and ERP processes, excellent test management skills, and the ability to collaborate with business and QA leadership to ensure comprehensive test coverage.
Key Responsibilities
* Design, update, and execute test cases and test cycles for SIT, E2E, and UAT phases.
* Identify testing gaps and communicate risks early in the cycle.
* Work closely with business leads and QA leadership to achieve test coverage goals.
* Document test results and ensure quality standards are met.
* Explain end-to-end flows and project/customer business processes.
Required Skills & Expertise
* Hands-on testing experience in Salesforce OR Oracle Cloud ERP/CPQ, or ServiceNow.
* Strong foundational knowledge of CRM and ERP systems.
* Experience with Oracle Cloud Integration and Salesforce case/ticket management.
* Proficiency in test management tools (Jira/Zephyr preferred).
* Ability to learn and work across multiple applications/modules beyond primary expertise.