Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
We are currently on the lookout for a Sales & Reservations Coordinator to join us in our head officein Glasgow.
What is in it for you?
As part of Scotsman Hospitality, you will have access to the following benefits that include:
* TRONC electronic tips – Our staff keep 100% of tips earned in venues.
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 30% off of food and cinema tickets in all of our venues across Scotland.
* Hotel and Apartment discounts.
* Access to Scotsman Perks Benefits Portal.
* Staff meals on duty.
* Flexible working opportunities.
* Career development through our Scotsman Steps training programme.
The Role:
As a Sales & Reservations Coordinator within our team, you will be responsible for overseeing the reservations and enquiries for over 40 venues across Scotland whilst delivering an exceptional experience from the crucial first point of contact with our new and existing customers.
As a Sales &Reservations Coordinator, your role will include:
* Assisting with daily reservations and enquiries
* Call handling of existing and potential customers
* Driving pre-booked sales for the business with the ability to upsell
* Provideaccurate and comprehensive information relating to our venues
* Accurately record details onto the booking system
* Maximise on cross selling opportunities and potential sales leads
* Administrative assistance for all enquiries
The Person:
The ideal candidate will be:
* Enthusiastic, dedicated and hardworking individual
* Able to multi-task, and work well within a team as well as individually
* Computer Literate, Knowledge of MS Office. Good knowledge of Word and Excel
* Knowledge of Collins would be preferred but not essential as full training will be given.
* Have entrepreneurial flair and a talent for seeing a sales opportunity where others cannot
* Have a methodical and meticulous approach to their work
* A great communicator with a passion for what they do
The Process:
If you think this is the role for you then please apply now and a member of our team will be in touch.
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