Customer Service Professional – Temporary (2 Weeks, September) High Wycombe
Looking for a short-term role where your communication skills can shine? Our client in High Wycombe is on the hunt for a confident Customer Service Professional to join their team this September on a 2-week temporary assignment.
You’ll be at the heart of gathering valuable feedback from franchisee owners, running telephone satisfaction surveys, and turning insights into meaningful data.
What you’ll be doing:
Speaking with franchisee owners to carry out satisfaction surveys
Asking the right questions to dig deeper and uncover insights
Recording responses in spreadsheets and spotting key themes
Delivering first-class professionalism and customer service at all times What we’re looking for:
A confident communicator with a great telephone manner
Strong questioning skills to get the best out of conversations
Comfortable using Excel (or similar) to track and analyse responses
Previous customer service or survey experience is a bonus This is a fantastic short-term opportunity for someone who enjoys talking to people, building rapport, and turning conversations into actionable insights