Overview
Join our Risk and Patient Safety Team as a Learning from Deaths Admin Assistant and play a vital role in supporting compassionate, high-quality healthcare. You will coordinate key activities for the Learning from Deaths portfolio, working closely with clinical leaders and governance teams in a collaborative, supportive environment. Our team values open communication, inclusivity, and continuous improvement, where your proactive attitude and commitment to confidentiality matter. You will benefit from professional development, flexible working, and the chance to make a real difference by helping share lessons learned and drive quality improvement. If you are motivated, approachable, and eager to embody our PRIDE values, this is the team where your contribution will be valued and your growth supported.
Responsibilities
* Coordinate SJR panel meetings and manage training.
* Maintain accurate records to support the Learning from Deaths programme.
* Work closely with clinical teams, handle sensitive information, and use systems like InPhase and Microsoft Office daily.
* Be proactive, approachable, and uphold confidentiality, reflecting PRIDE values every day.
* Make key decisions such as prioritizing and scheduling meetings and training to meet service needs, escalating cases for further review when necessary, and determining the best way to communicate findings and actions to ensure lessons are shared and improvements are made.
Qualifications
* Strong IT skills and excellent communication.
* Attention to detail and the ability to work independently and as part of a supportive team.
* Motivated, approachable, and able to embody confidentiality and PRIDE values in daily work.
About the Employer
Join us at the Norfolk and Norwich University Hospital (NNUH). We are a large NHS trust providing acute care to around one million people in Norfolk and surrounding areas. We are a teaching and research hospital, partnered with the Quadram Institute, and collaborate closely with the University of East Anglia. Our workforce represents 94 countries, and we are a friendly, collaborative hospital serving local services and home to NNUH Hospitals Charity.
Benefits
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hours confidential counselling support
* On-site Nursery at NNUH Colney Lane
* On-site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
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