5mth Fixed Term Contract which could lead to a permanent opportunity Career You are a graduate who has had a taste of Financial Planning, either in summer jobs or a placement year. In honesty, this role is skilled administration, but we see it as a springboard to a career in Financial Planning. Internally called "Central Operations Administrator" you will learn our business from the ground up (learning by doing). When we get good early careers talent we expect them to pay their dues then outgrow their roles within 1-2yrs. Admin is our entry point, not your goal. About the role You will support our Financial Planner's, clients, paraplanners and other local Hub teams with administration needs. Day to day tasks include producing valuations, processing letters of authority, liaising with providers and keeping our CRM system up to date. This job is admin heavy, but in learning admin you will learn our firm from the ground up and use this to move through a financial planning career path. Accountabilities Administrative support to Admin Hubs throughout the UK. Maintain client records using our CRM system. Support Financial Planners with annual client reviews, by preparing client valuations. Support Financial Planners preparing letters of engagement. Liaise with internal and external contacts and clients by phone and e-mail. Where guided, implement company updates on relevant products for legislative and technical changes. Skills and Experience Ideally you have some experience working within an IFA firm or similar. Strong administrative skills. Working knowledge of XPlan or Intelligent Office or other financial services database/CRM is desirable (full training provided). Intermediate Excel skills - V:lookups, Pivot tables. Comfortable answering questions on the phone. Excellent prioritisation skills to meet, if not exceed, deadlines. A desire to be great at what you do Graduate, ex apprentice, or early careers - you need to be smart and ambitious. Benefits Hybrid working - flexible office and home working balance Pension - 6% employer and 3% employee 26 days holiday plus bank holidays Private medical insurance 4 x Life assurance Group income protection Working anywhere for up to 4 weeks The above is a guide and not exhaustive. We work in an agile way and you might be involved in lots of different tasks or projects whilst working for us.