The Business Operation Analyst will be responsible for daily tasks involving business operations, data analysis, communication, and business analysis. Location: London Job Type: Temporary contract Mandatory and Skills must have in experience: Strong understanding on business operations. Create new methods to improve new business process Proficient knowledge of working in Microsoft Excel and Microsoft 365 Basic understanding knowledge of working in IT Service Industry Experience in providing administrative assistance Excellent communication skills Ability to work collaboratively in a team environment Attention to detail and problem-solving abilities Proficiency in Microsoft Office Suite Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities Coordinate with various departments to gather the necessary information and documentation for the submission of tenders Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met Communicate with clients and respond to queries during the tendering process Analyse the tender results and provide feedback to the management for continuous improvement Maintain close contact with project managers to ensure smooth project initiation, execution, and closure Contribute to the definition of the scope, objectives, and deliverables of the project Monitor the progress of the project and provide management and stakeholders with updates Identification and mitigation of project risks and issues, and escalation thereof as necessary Review and negotiate contract terms and conditions to ensure alignment with company goals and policies Monitor contract performance and ensure contractual compliance Responsible for amending, extending, and renewing contracts Maintain accurate and up-to-date records of all contracts and related documents. Process Improvement: Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects Nice to have skills: Prepare and execute client workshops Interface with clients to discover their business challenges Perform quantitative and observational data analyses Create and present client recommendations Qualifications Good analytical, communication and quantitative skills Demonstrated proficiency in MS Excel Strong presentation and communication skills