Job Description
What You Will Do
Johnson Controls are looking for an experienced Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you’ll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high-performance standards. You’ll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently.
This position operates on a hybrid basis, combining office-based responsibilities with field visits across the Central region of the UK.
How You Will Do It
* Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.
* Verify and implement remedial repair quotations to maintain expected business margins.
* Ensure site-specific RAMS are completed in line with Health & Safety requirements.
* Oversee technician tools and equipment management, including PAT testing and calibration. Ensure adequate PPE is issued and well maintained.
* Balance commercial priorities while managing multiple tasks and projects simultaneously.
* Develop and implement effective planning and organisational strategies to meet service-level targets.
* Foster a culture of curiosity and continuous learning for both yourself and your team.
* Promote collaboration across internal teams and external partners to drive improvement and establish best practices.
* Cover Out-of-Hours and act as backup for on-call engineers.
What We Look For
* Proven experience in the HVAC industry coupled with a solid working knowledge of Boilers, HVAC and refrigeration systems in industrial and commercial settings.
* Previous supervisory experience; an IOSH qualification is advantageous.
* Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.
* Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical audiences.
* Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.
What We Offer
* 25 days of Holiday plus Bank Holidays & Holiday purchase scheme
* Company vehicle & IT equipment provided
* Life assurance & Pension
* Mental health support and development opportunities
* Employee referral scheme and discounts on Johnson Controls security products
* Voluntary benefit schemes, including childcare vouchers, cycle-to-work programs, eye care vouchers, and high street discounts
If you’re ready to take the next step in your career and lead a high-performing team in a globally recognised organisation, we’d love to hear from you.
#LI-DC1#LI-Hybrid#RMDFL