Job Description : Assistant Experience and Events Manager Location: Glen Ord Visitor Centre Full-time 12 months fixed-term contract Closing date: 3rd May 2026 About us With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function Our Brand Homes and Visitor Experiences bring our brands to life through immersive, world-class experiences. They are a key part of how we engage consumers, build emotional connections and drive long-term brand growth. About the team You'll be part of a dynamic Brand Home team responsible for delivering unforgettable visitor experiences across tours, events, retail and hospitality, creating moments that connect people with our brands. About the role As Assistant Experience Manager, you will lead the delivery of exceptional visitor experiences and events, bringing our brands to life through engaging and innovative programmes. You'll manage day-to-day operations while coaching teams to deliver outstanding service and drive commercial performance. Role Responsibilities Lead the delivery of engaging events, tours and visitor experiences on-site and off-site Manage daily operations across experience, retail and food & beverage Coach and inspire the team to deliver world-class customer service Use performance data and customer insights to improve experiences and outcomes Collaborate with marketing and partners to deliver events, festivals and brand activations Ensure operational excellence, compliance and high standards across all activities This role offers the chance to shape memorable experiences, develop leadership capability and play a key role in the success of a globally recognised brand destination. Experience / skills required This could be the right opportunity for you if you have: Experience in hospitality, events, retail or customer experience environments Proven ability to lead and develop teams in a fast-paced setting A passion for creating memorable customer experiences and storytelling Strong organisational skills with the ability to manage multiple priorities Confidence using data and insights to improve performance and drive results Flexible Working Statement Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one. Rewards & Benefits Statement We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Competitive salary and bonus Generous holiday allowance Pension and healthcare Opportunities for career development Unique experiences working with iconic brands Diversity statement Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Recruitment Scam Warning Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. Worker Type : Regular Primary Location: Glen Ord Visitors Centre Additional Locations : Job Posting Start Date : 2026-04-23 With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential. DRINKiQ What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)