We're supporting a global leading training organisation in hiring a Training Bookings & Customer Service Coordinator to join their team in Glasgow. This is a newly created position, offering the chance to make an impact from day one. Working closely with training centres, you will play a key role in delivering a seamless delegate experience. What you'll be doing: Managing inbound enquiries, calls and course bookings Providing exceptional customer service to delegates and clients Maintaining accurate booking records and documentation Preparing course folders, certificates and training materials Supporting internal teams with day-to-day administration tasks Working independently while operating remotely from the wider team About you: Experience in customer service, bookings or administration Strong organisational skills and attention to detail Confident communicator with a professional telephone manner Self-motivated, reliable and able to work autonomously Proficient in MS Office and comfortable learning new systems Benefits: Private healthcare Pension scheme Hybrid working This is a fantastic opportunity for someone who enjoys variety, ownership and contributing to a positive customer journey.