Job Title: Senior Category Manager
Location: Glasgow Head Office (Hybrid - 4 days office : 1 day WFH)
Contract Type: Permanent
Working Hours: 40 Hours Per Week ( typically Monday – Friday – some flexibility may be required)
Salary: Competitive Package + great company benefits (listed below)
Job Purpose:
The Senior Category Manager will be responsible for the management of City Groups’ (UK & Ireland) supplier relationships, this includes all PPM and reactive suppliers within City customer contracts, category management ensuring strategies are delivered and savings met in line with the business objectives across the Supply Chain.
The Senior Category Manager will be strategically minded and will lead in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, managing a team, negotiating contracts and collaborating with internal stakeholders to meet City and our Client’s objectives.
You will work within the category management team leading a team and report to the Head of Procurement. This role will also require a high level of collaboration with our internal operations, supplier and compliance teams to ensure that the overall strategy for end-to-end supplier management is being delivered.
You will create strong oversight and assurance processes and use data driven insight to give a view across the supply chain You will use this to monitor any emerging issues and risks in relation to supplier performance, spend, category management, legal or regulatory compliance, due diligence, or financial control.
A key requirement of the role will be to drive City’s category strategy management improvement programme, owning supplier spend, stakeholder relationships, facilitating SRMS, communicating and embedding new governance in line with procurement best practice to enable the Group to consistently measure and manage supplier performance, spend and risk according to the materiality of the relationship and the services delivered.
Key Accountabilities:
* Manage supplier relationships and contract delivery for allocated suppliers
* Build strong engagement and trust with City’s customers, responding promptly to client requests and using performance scorecards to demonstrate achievement of delivery targets and contractual compliance
* Lead the category strategy programme.
* Support and oversee a regular supplier audit regime to assure City and its customers of suppliers’ compliance regarding health and safety, and other key compliance aspects
* Work with customers/ internal City team to set annual budgets and ensure alignment with all stakeholders to support and deliver a schedule of services in line with budget
Financial Responsibilities:
The Senior Category Manager will work with the wider procurement team ensuring contract charges are accurate and aligned to the services delivered. In addition, the Senior Category Managers will work with finance and the wider City team to lead and deliver savings, review over or under spend, supporting preparation of budgets where required.
The Senior Category Manager will also be expected to positively impact the P&L of the company through the delivery in contract savings.
People Responsibilities:
The Senior Category Manager will have direct reports and will be expected to collaborate positively with a wide group of stakeholders including the client, wider procurement team and field operations.
Knowledge, Skills, and Abilities:
Knowledge:
* 5 years’ experience of working within a procurement or supplier management environment.
* CIPS qualification or equivalent
* A working knowledge of the maintenance service within the FM industry is preferrable, with previous working knowledge of a multi-site contracted environment being desirable.
* Knowledge of retail and hospitality or customer service industry, preferred, but not essential
* Fully conversant with a range of sourcing strategies, contract negotiation and budget management
What We Offer:
At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:
* 33 Days Holiday (Inc. Bank Holidays)
* Private Pension
* HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
* OneCity – Employee Discount Platform
* Employee Value Awards up to the value of £250
* Access to Costco Personal Membership Subscription
* Mental and Physical Health Services (Wisdom, Thrive, SkinVision)