Sales and Marketing Executive. Sandstone Care Group
Full time, 37.5 hours per week
£30,000 per annum
Monday - Friday, 9am-5pm, based in Chester
Sandstone Care Group is a leading provider of high-quality residential and nursing care across the UK. We are committed to delivering person-centred care in warm, welcoming environments where residents feel supported and staff are proud to make a difference every day.
We’re looking for an enthusiastic and organised Sales and Marketing Executive to support our customer enquiries and marketing activity. This is a varied role that involves working closely with both internal teams and external contacts to help promote our services and support occupancy across our care homes.
This is a diverse and rewarding role supporting the marketing and enquiry process across our care homes. You’ll act as a first point of contact for new enquiries, ensuring accurate records and timely responses, while also supporting broader marketing activities, including social media, printed materials, and collaboration with external partners.
Key Responsibilities
Serve as the primary contact for all incoming customer and client enquiries
Log and manage enquiries in internal CRM system, ensuring accuracy and efficiency
Provide information and guidance to prospective clients and families about services offered
Follow up on enquiries regularly to support conversion to occupancy
Liaise directly with care home teams to ensure smooth progression of leads
Distribute printed and electronic marketing materials as required
Assist with the creation and delivery of marketing campaigns and initiatives
Support the maintenance and updating of social media platforms
Work with external suppliers and marketing agencies as directed
Monitor and report on the effectiveness of marketing activities
Track and report on marketing-related expenditure
Participate in marketing events, open days, or campaigns as needed
Carry out periodic visits to care homes to support promotional and engagement efforts
What We’re Looking For
Excellent verbal and written communication skills
Strong communicator with an excellent telephone manner
High attention to detail and accuracy in data entry and record keeping
Ability to work independently and as part of a team
Effective time management and task prioritisation
Strong organisational skills with the ability to manage multiple responsibilities simultaneously
Familiarity with customer relationship management (CRM) systems or enquiry tracking platforms (preferred)
Understanding of marketing principles and practices, both digital and traditional
Knowledge of social media platforms (e.g., Facebook, Instagram, LinkedIn) and content posting best practices
Awareness of the adult social care sector (desirable but not essential)
UK driving license essential, due to travel requirements between care homes
Our Core Values
At Sandstone Care Group, everything we do is guided by our five core values:
Pride “PROUD OF EVERYTHING WE DO”
Determination “WE NEVER GIVE UP”
Positivity “WORKING WITH A SMILE”
Diligence “DOING OUR BEST EVERYDAY”
Empathy “RESPECTING THE WISHES OF OTHERS"
These values shape how we deliver care, how we support each other, and how we develop our people.
Sandstone Care Group is an Equal Opportunity Employer:
We welcome and encourage applications from all backgrounds. We embrace diversity within each service, as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from backgrounds including disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ as well as non-binary candidates, and those with experience of mental health.