The role
will consist of providing front-line first class customer service to clients, customers and doctors. Confidentiality will be essential due to the nature of calls (discussing test and diagnostic results, along with explanation of the test result process to clients). Arranging couriers, handling supplies, dealing with general requests from staff and general up keep of your working area.
This role works on a rota / shift pattern and alternates from days and afternoon on a weekly basis. Depending on the rotation, the shifts will be:
The day shifts: 7am – 4pm, 8am – 5pm or 9am – 6pm
The late shift: 11am – 8pm or 2pm – 11pm
Saturday’s and Sunday’s is also rotated however this is given as overtime.
Please make sure you are able to commit to these shift patterns before applying for this position.
To succeed in this role, you will need to be friendly, articulate, assertive and an excellent team player as well as have a friendly and empathetic manner when handling all telephone calls.
In return this fantastic organisation offers an attractive package which includes salary of £25,000 23 days’ annual leave, company pension, life assurance, an interest free season ticket loan scheme and a great working team environment!
What are you waiting for? Apply today: mbryden@ritzrec.com quoting ref: MFB/2020
We look forward to receiving your application.
Ritz Recruitment (Emp Agy)