This role has been created due to ongoing expansion, and sits at the heart of their strategy to deepen relationships with local governments and drive adoption of digital and AI-powered solutions.
What you will do:
* You will manage and develop relationships with a portfolio of approximately 60 local authorities, acting as a trusted partner to planning and building control teams.
* You will drive adoption and usage of planning and building control services, including AI-powered tools, supporting councils through digital transformation and change initiatives.
* You will identify and progress opportunities to expand the use of additional services, including planning, building control, and consultancy offerings where they add genuine value.
* You will act as the primary point of contact for your accounts, ensuring strong engagement, satisfaction, and long-term retention.
* You will proactively identify risks within accounts and implement strategies to protect and grow market share.
* You will capture customer insights and feedback to help shape product development and wider business strategy.
* You will support local authorities in their transformation journeys, positioning the business as a strategic, long-term partner.
What you will need?
* 4+ years’ experience in local government, GovTech, or a related sector, with exposure to planning departments or systems
* Strong stakeholder management and communication skills, able to engage senior and operational audiences
* Proven ability to drive adoption of new systems or lead change within local government environments
* Commercially aware, with experience identifying opportunities and managing proposals
* Highly organised and self-sufficient, with experience managing portfolios, using CRM systems, and tracking pipelines
* Exposure to digital transformation programmes or SaaS environments is a plus
Why join this company?
* Salary of up to £55,000 + £10,000 bonus (£2.5k paid quarterly)
* Flexible working arrangements, remote working available for 3 days a week
* Great opportunities to develop both professionally and personally
* Ambitious, hard working and inspired environment where you will be surrounded by high performers
* Great city centre office location
* Team rewards (monthly, quarterly and annually)
Next steps:
Send us your CV -