Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday – Friday, TBC. Total hours per week: 40.0 Expected duration 15 Months Possible start date 01 Jun 2024 Date posted 12 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000244147 Positions 1 available What you will do in your working day To answer the phone and take messages Upload quotes and send to customers Update client records and set call backs Email clients for updates or prospecting Find new contacts/social media etc. Updating spreadsheets Booking appointments The training you will be getting Organisations will set their own entry criteria and are more likely to select individuals with more advanced inter-personal skills, experience of working with customers in some capacity. You must achieve level 2 English and maths prior to taking the end point assessment. Customer Service Specialist Level 3 (A level). How training will be delivered is to be confirmed. What to expect at the end of your apprenticeship Applicant must have an interest in pursuing a career within customer service or business administration in order to be successful. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Problem solving skills, Team working, Note taking skills., Timekeeping and attendance, Ability to meet deadlines, Happy attitude towards work, Friendly manner, Confidence, Hard working, Honesty, Reliable Qualifications GCSE or equivalent Maths and English (Grade Grade 4/C) Desired