IT Field Engineer Three Legged Cross £26,000 £34,000 DOE
Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team.
This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction.
Key Responsibilities
Install and configure IT and Telecoms solutions.
Onboard customers onto managed support services.
Provide both remote and on-site technical support.
Plan and manage installation projects end-to-end, including surveys, statements of work, and handover.
Assist sales and customers with technical solution design and recommendations.
Maintain accurate project and service records via CRM/ticketing systems.
Identify and drive technical sales opportunities.
Essential Skills & Experience
Strong knowledge of configuring routers, switches, and firewalls.
Experience installing IT hardware and services.
Skilled with virtual environments, including disaster recovery.
Expertise in Azure and virtualised cloud services.
Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred).
Cloud telephony design and implementation.
Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design).
Experience with CRM/ticketing systems.
Full UK driving licence.
Excellent communication and planning skills.
Professional, proactive, and customer-focused approach.
Desirable Skills & Certifications
Microsoft Cloud, Server (), and Security (Defender) experience/certifications.
Networking certifications (CCNA, Fortinet, Netgear).
VMware/Hyper-V experience.
PC/Laptop build and fault diagnosis.
Router/firewall configuration (Draytek & FortiGate preferred).
VOIP telephony solutions.
Project management qualifications/experience.
ConnectWise Manage CRM experience.
Benefits
Salary: £26,000 £34,000 DOE
Company vehicle
23 days holiday + bank holidays, rising to 25 after 2 years
Opportunities for certification and career development
IT Field Engineer, Azure, IT Support,