This is a great opportunity within the Sphera Services and Delivery team, who are on the front line of the commitment to Sphera clientsdeliveringSpheraCloud’s Health & Safety software. Through effective implementation of our software solutions, and by developing positive working relationships with client personnel and colleagues, this is a fun and rewarding role.
The Associate Consultant will support the project Implementation Consultant in delivering the best possible solutions. You will need to have good attention to detail and be able to work as part of a team, with excellent communication skills sharing delivery status updates in a timely manner.
This role offers the opportunity to grow in the business and extend responsibilities, including:
1. Lead client demonstrations and solution walkthroughs of configured solutions
2. Review existing client requirements for formal estimation and solution proposals
3. Collaborate with and support sales team on new opportunities
4. Solid experience in delivering multiple projects across many vertical industries
Key Tasks & Responsibilities:
5. Configure SpheraCloudsolutions based on requirements and instructions provided by internal project leads
6. Deploy SpheraCloud HSM Foundations solutions and complete QA checks
7. Deliverproject tasks involving working with Excel to map and load data
8. Ensure deliverables meet the requirements by thorough testing against requirements
9. Deliver demonstrations to project team on configured solutions as part of handover of deliverables
10. Update or create project documentation including test scripts, and training materials
11. Provide support and assistance during client testing
12. Support project lead in issue management and resolution
13. Work to deadlines to meet project milestones
Your profile:
14. A positive “can-do” attitude;
15. Undergraduate or Master’s degree in science, or related field
16. Experience in a software support or delivery environment is ideal
17. Strong technical background with an excellent aptitude foranalytical thinking. Natural curiosity to investigate issues, conduct research,design solutions and translate results into business practices
18. Aptitude for learning new software—ideally will have some basic programmingexperience
19. Good oral and written communication skills; ability to articulate issues, givepresentations, and prepare formal written reports
20. Self-motivated and organized; able to simultaneously work on multipleassignments and to work both independently as well as in teams
21. Proficiency with MS Office, particularly Outlook, PowerPoint, Excel and Word
22. Ability to work with remote teams
23. Willing to be flexible in working arrangements around projects
24. Willingness to travel for project workshops up to 10%
Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.