Leisure & Spa Manager
Are you passionate about delivering exceptional hospitality
and eager to join a dynamic team at one of the world's leading hotel brands? We
are currently recruiting for a dedicated individual to join our team. We
believe in creating memorable experiences for our guests and we want our
associates to be at their best: to care for their holistic wellbeing, to feel a
sense of belonging, to know their co-workers are committed to a culture of
respect and kindness.
What is in it for you: In addition to receiving a
competitive salary and investment in your personal development, you will have
access to an array of perks and discounts including
* Health & Wellbeing - complimentary
Leisure Club Membership & discounted Golf Rates because your wellbeing is
important
* Free Meals on Duty: Enjoy complimentary
meals while at work.
* Uniform Provided: A professional uniform
is supplied for all employees.
* Explore Discounts: A Marriott Discount
Card that offers benefits on hotel stays and F&B across 140 countries.
* BenefitHub
* Pension Scheme: Participation in The
People’s Pension.
* Employee Assistance Programme: Free and
confidential support for various challenges, including financial advice,
stress, and health issues.
* Career Development: Opportunities for
career growth and internal transfers within Marriott's global network.
* Training and Development: Access to
training programs to enhance your skills and advance your career.
We are looking for a highly motivated Leisure and Spa
Manager to lead and oversee all areas of our Leisure club, including daily
operations, membership services, treatments, and special events. The Leisure
and Spa Manager will be responsible for delivering an exceptional member and
guest experience, build rapport and long-term relationships with members and
guests, driving revenue growth, managing budgets, and leading a professional
team.
Key Responsibilities:
* To deliver club business strategy to grow club
membership, revenue and overall profitability of the business
* Achieve Net Member Movement targets as set by
the business
* Deliver market leading service to our guests and
members
* Responsibility for driving and retaining
membership
* Keep yourself and
departments up to date with the latest developments within the industry
* Maintaining high
levels of customer care, often with a particular focus on avoiding loss of
existing users;
* Managing
maintenance, repairs and cleaning including pool plant and spa facilities
* Handling
complaints and incidents, e.g. accidents, emergencies or theft
* Cashing-up and
keeping stock records;
* Using advanced
management information to improve provision and timetables and cope with
fluctuations in demand
To be the
responsible person for ensuring that facilities and services meet health and
safety standards set out in the Clubs Health & Safety policies and
procedures.
About You
* Proven track
record of success in a leadership role within a luxury Club & Spa
environment.
* You will have a
strong background and outstanding knowledge of the Leisure industry
* You will be a
forward thinking and motivating leader
* Excellent
engaging communicator
* Passionate about
people, with the ability to mentor, motivate, coach and develop team members to
achieve their potential.
* Be approachable,
friendly and engaging
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Join us and be part of a team that values excellence, sustainability, and
career growth. Apply today to start your journey with Marriott!