Role Purpose MedShr Clinical Managers are invovled in medical education and clinical engagement across the company including community and commerical teams. The role leads the development, review, and delivery of high-quality, evidence-based digital medical education content and programmes. This role is also responsible for ensuring the clinical content and HCP communications comply with pharmacovigilance (PV) requirements, especially where content references medicinal products, treatment guidelines or clinical trial data. Core Responsibilities Medical Education Development and Oversight Lead the design and clinical development of digital medical education programmes, including case-based learning, interactive modules, and microlearning content. Collaborate with subject matter experts, medical society partners, and clients to align content with clinical objectives and educational needs assessments Ensure all clinical content is evidence-based, referenced where appropriate, non-promotional, and developed within MedShr’s documented compliance and PV workflow. Content Governance and PV Compliance Personally review, approve, and sign off on all clinical content before publication and, where appropriate, before review and approval by the client Ensure all medical content is: Developed and reviewed by qualified medical professionals Created and published by executional staff only after final clinical approvaL Delivered exactly as approved Document all PV-relevant content workflows on Monday.com and in restricted, programme-specific Slack channels, accessible only by trained team members using medshr.net credentials. Monitor programme content post-publication to ensure it was delivered exactly as approved, and flag discrepancies or technical issues promptly. Cross-Functional Collaboration Work closely with: Delivery team to brief and approve publication logistics Data/Reporting team to provide a clinical interpretation of programme data such as poll results and engagement metrics Sales and Partnerships team to evaluate feasibility of clinical content in proposed programmes Product/Engineering team to ensure that new features and product updates comply with PV, HIPAA and GMC requirements and best practice Senior Management team to mitigate any compliance risks, escalate or resolve any AE, product complaint or off-label concerns where required Adverse Event Monitoring and Escalation Monitor inbound comments, feedback, and engagement on clinical content daily Ensure any potential adverse events (AEs), product issues, or safety-related comments from any MedShr channel or platform are escalated immediately in accordance with MedShr’s PV Escalation SOP Scope and Limitations This role holds primary responsibility for the accuracy, safety, and compliance of clinical content Execution (publishing) is carried out only by designated team members after clinical approval, and according to structured task logs (Monday.com) The Clinical Manager does not edit live content post-publication without going through the full review and approval cycle again All activities are logged and auditable Qualifications and Experience MBBS or equivalent medical qualification; foundation-level clinical competency required Experience in medical education content creation, review, or moderation Competence in digital media and AI augmented working Familiarity with pharmacovigilance frameworks, compliance processes, and digital health communication Strong written communication and content QA skills