Liaison with: Artist Development Producer, Company Storyteller, Associate Circle, Board members.
Purpose of the role:
The General Manager is an integral part of the Beyond Face team. It is a new role for the organisation and the successful candidate will work closely with the Artistic Director/CEO, with particular responsibility for company and governance administration, financial management, HR procedures, and Arts Council England and Board financial and data reporting.
We are a small, close-knit team working together remotely across the South West, we’re looking for someone who can slot in well and collaborate with the team to ensure our systems and processes can enhance and sustain our work.
OPERATIONS
* To ensure the effective delivery of all operations at Beyond Face
* To manage office space and any lease or rental arrangements including storage
* Oversee staffing administration including timesheets where applicable
* Ensure policy compliance and implementation in consultation with the Board
* Oversee IT hardware, software and systems, including service contracts
* To manage space booking and hires working with Producing teams where applicable
* Manage the practical arrangements for Board meetings and other governance activities
* Support the AD/CEO in preparation of Financial Report including management accounts and cashflow and Board papers; minute all meetings
FINANCE
* To work with AD/CEO to set annual budgets
* To lead on CIC financial management, budgeting and accounting procedures ensuring both statutory and legal compliance and adhere to a culture of sound financial decision-making
* To ensure accurate and timely quarterly management accounts and financial reporting for the organisation and the board
* To work with the auditors on the preparation and delivery of the annual accounts, TTR claims, Directors Report, and financial statements ensuring accurate and timely reporting to the Board
HR, MANAGEMENT AND ADMINISTRATION
* To manage staff recruitment, induction, development and training
* To manage staff team HR records including annual leave, TOIL, parental leave and sick leave
* To ensure that HR policies and procedures follow best practice and are communicated and followed across the organisation
* Prepare all contracts with staff, freelancers and partner organisations (working with the Producer on production-related contracts)
* To work with AD/CEO on reporting any racism and discrimination to our funders, partners and board implementing strategies of support in place for the organisation.
* To support the Artistic Director & CEO to maintain and review the Staff Handbook and organisational policies
* Manage and maintain Beyond Face’s evaluation and monitoring systems (i.e. GoodCRM and Illuminate) in liaison with the Company Storyteller
* To be the point of contact across day-to-day management of productions and projects to ensure efficient operation between the delivery teams including freelancers
* Book all company travel and accommodation as required
* Coordinate and arrange travel and accommodation for Productions
* To support press nights by managing lists and invitations in liaison with Company Storyteller
* To ensure contracts and invoices are processed correctly and promptly
Note that if the person taking on this role was from a global majority background, you would not be expected to take this responsibility; this will be taken up by a board member or a member of our advocacy group.
DATA AND ACE REPORTING
* Support the AD/CEO in quarterly and annual ACE data reporting, including uploading quarterly ACE reporting papers compiling the ACE NPO annual survey
* Work with the Engagement Coordinator on ensuring audience data and surveys are gathered throughout the year using ‘Culture Counts: Impact & Insight’ and ‘Illuminate’ platforms, and together make the quarterly/annual submissions using Illuminate
* Work with the wider team to gather Equal Opportunities info across the year, leading on monitoring and reporting to AD/CEO, ACE and other stakeholders
OTHER DUTIES
* Adhere to, and actively contribute to, all Beyond Face policies, including Equality (diversity, access, and equal opportunities), Environmental and Health & Safety
* Work collaboratively in line with Beyond Face’s organisational values
* Any other duties as may be reasonably required as part of the role
* Attend Beyond Face events where possible and advocate for the company
* Always act in the best interests of Beyond Face CIC.
PERSON SPECIFICATION
* Excellent organisational and time management skills
* Outstanding written and spoken communication skills
* Commitment to embedding intersectional practice across all delivery
* Strong financial experience including bookkeeping and budget management
* Experience of using Quickbooks or other similar financial software
* Experience of setting up office systems
* Knowledge of good HR practice including implementation of anti-racism strategies and diverse and inclusive practice
* Experience of minute taking
* Interest in the arts
* Experience of working with a Board
* Experience of preparing management accounts
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