What we're looking for
You are commercially curious, organised and comfortable starting conversations with new people. Ideally, you bring:
* 1–3 years' experience in B2B sales development, outbound prospecting or lead generation
* Confidence speaking with business stakeholders over phone and video
* A structured approach to outreach and follow-up
* Experience using CRM systems (HubSpot preferred)
* Strong written and verbal communication skills
* The ability to balance activity with quality Personally, you are:
* Resilient and consistent in outbound work
* Comfortable handling objections professionally
* Detail-oriented with CRM and lead management
* Motivated by learning and progression in sales
* Collaborative with Marketing and Account Managers
* Open to coaching and feedback
What you'll be doing
What you will be doing
You will co-ordinate the top of funnel for ROCK's new business team. That means:
* Identifying and engaging target organisations across defined SME sectors
* Executing structured outbound activity across phone,LinkedIn and email
* Booking qualified discovery meetings for Account Managers
* Researching prospects to personalise outreach and improve response rates
* Handling inbound enquiries and qualifying leads against agreed criteria
* Managing prospect records,activities and lead stages in HubSpot with strict discipline
* Building and nurturing early-stage pipeline through consistent follow-up and engagement
* Supporting Account Managers with account insight,contact mapping and warm handovers
* Working closely with marketing on campaigns, ABM activity and outbound follow-ups
* Maintaining clean CRM data and accurate reporting
* Feeding back common objections, messaging effectiveness and market trends
You are the first commercial touchpoint for many prospects. Your conversations set the tone for the entire sales journey.
You will be measured by outcomes,not noise
* Volume and quality of meetings booked
* Conversion of meetings into qualified New Business opportunities
* Speed to lead on inbound enquiries
* CRM accuracy and activity consistency
* Contribution to overall pipeline coverage
Your first 90 days will focus on understanding ROCK's MSP services, mastering outbound messaging, building initial pipeline and consistently booking meetings.
Longer term, strong performers typically progress into Account Management roles within 12–24 months.
What you won't be doing
You will not be:
* Waiting passively for inbound leads
* Reading rigid scripts or running call-centre style outreach
* Booking unqualified meetings just to hit activity numbers
* Working without structure, coaching, or support
* Avoiding responsibility for lead quality or CRM hygiene
* Operating in a rigid, overly corporate environment
Skills & experience you will need
You are commercially curious, organised and comfortable starting conversations with new people. Ideally, you bring:
* 1–3 years' experience in B2B sales development, outbound prospecting or lead generation
* Confidence speaking with business stakeholders over phone and video
* A structured approach to outreach and follow-up
* Experience using CRM systems (HubSpot preferred)
* Strong written and verbal communication skills
* The ability to balance activity with quality Personally, you are:
* Resilient and consistent in outbound work
* Comfortable handling objections professionally
* Detail-oriented with CRM and lead management
* Motivated by learning and progression in sales
* Collaborative with Marketing and Account Managers
* Open to coaching and feedback
You do not need deep technical knowledge on day one. You do need curiosity, pace and clear communication.
Benefits.
We pride ourselves in offering our employees the best benefits,
take a look at some of the benefits we offer.
Holidays
25 days annual leave plus bank holidays
Family time
Celebrate family moments with paid time off for children's events
New parents
Embrace the journey into parenthood with enhanced maternity, paternity, and adoption pay
Volunteer days
Make a difference with paid volunteer days
In service
Honor service with paid time off for reservists
Sickness
Take care of yourself with our enhanced sick pay scheme
Training
Invest in yourself with paid leave for training
Well being
Nurture your well-being with our annual well-being allowance
Family planning
Support your family planning with paid time off for fertility treatment
Referral program
Strengthen our team through the Employee Referral Program
Assistance program
Connect with support through the Employee Assistance Programme
Life Assurance
Life Assurance (2x annual salary)