Continuous Improvement Analyst
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
1. We offer a competitive salary, depending on experience £40,667 - £50,834
2. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
3. Attractive pension scheme (up to 12% company contribution)
4. Development opportunities in line with the Continuous Improvement Analyst progression plan
5. 25 days annual leave plus bank holidays – plus an extra wellness day!
6. Life assurance cover of 4 times pensionable salary
7. A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
8. Retail savings scheme
9. Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Buttershaw, Bradford / Hybrid Working 2-3 days in office a week – Bradford
Work type: Permanent. 37 hours per week, Monday – Friday.
We have an exciting opportunity for a Continuous Improvement Analyst to join the Water Distribution team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Distribution are a key part of how we plan to meet the changing expectations of customers and regulators.
To identify, own and exploit Continuous Improvement (CI) opportunities within Water Distribution. Removing inefficiency and ineffectiveness from processes to drive performance against operational, strategic, customer and health & safety objectives.
Lead CI initiatives to design, communicate and embed sustainable improvements through application of CI methodology, ensuring the outcome maximises gains in both efficiency & effectiveness of processes.
Articulate and influence the need for change with colleagues and senior managers through business cases and process diagnostics to demonstrate opportunities and associated benefits
Where you fit in:
As our Continuous Improvement Analyst you will
10. Identify & understand opportunities to remove inefficiency, ineffectiveness and outcome risk from processes through use of performance measures, process diagnostics, root cause analysis, observing work and other means
11. Lead CI initiatives to realise benefits using CI methodology to design, communicate and embed sustainable process improvements, utilising colleague subject matter experts to shape and inform
12. Articulate and influence the need for change with colleagues and senior managers supported by the production of business cases, process diagnostics and presentations to demonstrate the opportunity and benefit tailored to suit the audience
13. Challenge where change is being made that will risk creating inefficiency and/or ineffectiveness within Water Distribution or wider processes
14. Embed and maintain a CI Framework within Water Distribution to allow improvement opportunities to be identified by all colleagues and be recorded, tracked, and escalated as required to maximise performance against objectives
15. Facilitate and support performance hubs across the CI Framework as required
What skills & qualifications you will need:
16. Knowledge and previous experience / ability to apply continuous improvement methodology, such as Lean; Six Sigma; Systems Thinking, to deliver process improvements
17. Experience of delivering and embedding change, able to influence and drive the right culture and behaviours
18. Resilience and determination to deliver change
19. Highly numerate and strong analytical & problem-solving skills. Able to present data & articulate business cases in a clear and concise manner
20. Ability to interpret and analyse large volumes of data
21. Coaching skills that are adaptable to different abilities and learning styles
22. Able to work on simultaneous projects and manage own time
23. Excellent IT skills especially in the use of Microsoft Office applications
24. Demonstrates a strong customer experience ethos
You will also benefit from having:
25. Qualification relating to continuous improvement methodology
26. Previous experience gained within the water industry
27. Previous experience in a regulated environment
28. Knowledge of water networks activities and processes & regulatory commitments
29. Experience using SAP ECC system
Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
Do we sound like your cup of tea?
If you’ve got experience in Continuous Improvement and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Closing date – 14th July 2025
All our roles are subject to a medical questionnaire, and further medicals when required.
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.