Premier Work Support are currently recruiting for a Sales Negotiator on a permenant basis for our prestigious client based in the Erith area.
You will be working to maximise the margin generated from every customer opportunity, using a combination of up selling, account management, new customer acquisition and cross-selling. You will be working within a small team that aims to exceed expectations of customers by effectively identifying and matching customer needs in a professional, responsive and effective manner.
Main Responsibilities:
Handle sales calls to the customer base with specific aim of cross selling relevant products and match customers current and potential future needs.
Use prospect data to make calls that secure sales by matching customers current and potential future needs.
Negotiate a sales price with the agreed authority structures.
Deal with customers in a polite and friendly manner.
Identify all current customer needs and investigate future potential needs through effective account management, utilising the company sales approach.
Create and maintain an up to date knowledge of competitor activity and development, and record them within Excel.
Log and provide an effective response and resolution to customer enquiries and requests for information.
Ensure customer complaints are handled in accordance with the agreed company standards.
Record accurately all customer interactions which take place in accordance with company guidelines/standards.
Develop and maintain a comprehensive knowledge and understanding of all the Company's products and services.
Where gaps in knowledge are identified, seek out sources of information.
Ensure effective use of IT systems, in line with relevant company procedures.
Report to the company manager.
Health, Safety and Environmental policies will need to be adhered to.
The candiate will have a full UK manual driving licence for this role due to the location.
Monday to Friday 9am to 5pm
1 hour lunch break
20 days holiday but holiday does go up over time.
If you feel you would be good for this role, please apply online today or give us a call on (phone number removed)