Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the AdeccoGroup, Akkodis combines the expertise of AKKA and Modis, with over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets.
With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology.
This high-impact initiative offers a unique opportunity to join a team dedicated to building a scalable, data-driven recruitment ecosystem. Through redesigning, building, and rolling out a sophisticated Big Data system, our diverse roles span across architecture, project management, data analytics, development, and technical support, giving you the chance to shape a dynamic, next-gen digital infrastructure.
You’ll be integral to our mission of crafting a seamless, powerful platform that empowers
the public sector with the talent to navigate an evolving digital landscape.
We’re looking for a skilled ServiceNow Configuration Specialist/Developer to join our team to support the implementation and ongoing development of our ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery.
Design and build ServiceNow workflows using Flow Designer and Business Rules
Integrate ServiceNow with external systems using IntegrationHub, REST APIs and MID servers
Support and improve the Service Portal and end-user experience
Perform unit testing, assist with UAT, and develop solutions via Dev/Test/Prod pipeline
Stay current with ServiceNow best practices, new features, and product updates
Hands-on experience in ServiceNow configuration and development (2+ years preferred)
Strong knowledge of ITSM processes and ServiceNow ITSM suite
Familiarity with JavaScript, Glide API, and REST integrations
Knowledge of Agile delivery methods and use of DevOps tools (e.g. ServiceNow Certified System Administrator – Required or in progress
ITIL V4 Foundation certification
Experience with other ServiceNow modules (e.g. Exposure to Virtual Agent, Performance Analytics, or custom app development