Temporary Outreach & Housing Support Worker (Agency)
Location: Isle of Wight
Hours: Flexible shifts available, including early mornings and evenings as required
Contract: Temporary / Agency
Role Overview
We are seeking experienced and adaptable Support Workers to join us on a temporary agency basis, providing outreach and housing support services across the Isle of Wight.
This role involves assisting individuals who are rough sleeping, residing in emergency or temporary accommodation, or at risk of homelessness. You will manage a caseload, respond to referrals, and consistently uphold high professional standards while working flexibly.
This is an excellent opportunity for someone with prior experience in homelessness, housing, or complex needs who is confident working independently within an established service.
Key Responsibilities
Respond promptly to referrals concerning individuals sleeping rough
Conduct outreach visits throughout the Isle of Wight, including early morning welfare checks
Engage with and build trusting, professional relationships with people experiencing homelessness
Complete comprehensive needs and risk assessments
Provide short-term and intensive housing-related support
Assist clients in accessing benefits, healthcare, substance misuse services, and other relevant support
Support individuals in temporary accommodation to progress towards securing permanent housing
Liaise effectively with local authority teams and partner agencies
Maintain accurate, timely, and confidential case records
Adhere to safeguarding policies and health & safety procedures at all times
Requirements
Previous experience supporting individuals facing homelessness, substance misuse, mental health challenges, or multiple disadvantages
Ability to assess and manage risk while working autonomously
Confidence in lone working within community settings
Strong written and verbal communication skills
Proficient IT skills for accurate case recording
Full UK driving licence and access to a vehicle (essential)
Right to work in the UK is mandatory. Please note, we are unable to offer Skilled Worker visa sponsorship for this role.
Enhanced DBS check, or willingness to obtain one
About You
You will be:
Reliable and professional in all aspects of your work
Calm and composed under pressure
Confident in setting and maintaining appropriate boundaries
Person-centred, empathetic, and non-judgemental
Adaptable, able to integrate quickly into new teams and systems
Why Apply?
Competitive hourly rates of pay
WEEKLY pay via BACS
Holiday pay accrued separately from your hourly rate
Enhanced Adult Workforce DBS provided (subject to terms)
Mandatory training and certificates supplied to enhance your personal portfolio
Optional workplace pension scheme
Friendly and experienced consultants offering comprehensive support, including:
Detailed information about each project before your first shift
Additional on-site support and guidance where necessary
Ongoing encouragement and opportunities for professional development
24/7 out-of-hours contact for emergency support
Kingdom People is acting as an Employment Business in relation to this vacancy