Overview
We are seeking a dedicated and compassionate Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. You will conduct non-invasive clinical tasks, such as taking patient histories, processing samples, and offering information and advice on sexual health matters. You will be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment.
We have various hours available; this role requires flexibility, as travel to various locations across the service in Coventry and Warwickshire will be expected.
Main Responsibilities
* Follow all policies and protocols pertaining to the role, reporting any concerns or issues to lead nurses/administration manager.
* Provide first point of contact to patients assessed as requiring asymptomatic screening management.
* Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STI’s and long-term conditions such as HIV (where required). Be willing to undergo further training that will enhance service delivery and improve outcomes for patients.
* Undertake microscopy following approved training to support the management of clinical symptoms and report findings to the clinician responsible for care.
* Assist with the correct collection and recording of specimens.
* Offer advice and education to patients regarding safe sex practices and provide information regarding further help and advice.
* Perform condom demonstrations for clients and understand the importance of education.
* Perform pregnancy testing and urinalysis following instruction from Clinical colleagues.
* Assist Clinical staff as necessary including recording of blood pressure, height, weight and BMI.
Notes: The job description references a full list of responsibilities in attached documents.
The Ideal Candidate
Qualifications
* NVQ Level 2 in Health & Social Care (or equivalent)
* Care Certificate (desirable)
Experience & Knowledge
* Recent experience working in a patient-facing or customer service setting
* Previous experience within a sexual health service (desirable)
* Understanding of confidentiality, privacy, and dignity in care
* Awareness of equality, diversity, and inclusive practices
Skills & Abilities
* Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams
* Able to provide individualised, empathetic care to patients
* Strong organisational skills with the ability to plan and prioritise workload independently
* Attention to detail and commitment to high standards of care
Personal Qualities
* Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics
* Calm under pressure with the ability to adjust to a fast-paced environment
* Trustworthy, patient, and compassionate
* Professional and respectful approach to patient interactions
Other Requirements
* Full UK driving licence and access to a car for travel between clinic bases and outreach locations
Package Description
An exciting and rewarding opportunity has arisen for the role of Healthcare Assistant, to join our team at the Coventry and Warwickshire Service Sexual Health Service. You will feel valued within HCRG Care Group and have access to exclusive rewards and benefits including:
* Salary of £24,486.00-£26,155.50 per annum (depending on experience), with group pension
* Free tea and coffee at your base location
* Membership of My Reward Hub with discounts and cashback offers
* Access to wages as you earn them to help cover emergencies
* Support for mental and physical wellbeing and career development resources
* Access to eLearning and professional development through The Learning Enterprise
* A culture that encourages ideas to improve service delivery, backed by innovation funding
* High standards of clinical and quality care, with many services rated good or outstanding by the Care Quality Commission
About The Company
We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services across England, delivering and transforming adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services, and adult social care and wellbeing services. We are committed to equal opportunities and welcome applications from a diverse range of people. We are a Disability Confident Committed company and provide adjustments as needed.
Safeguarding and safer recruitment are priorities; all roles require disclosure of criminal records and vetting checks. We may close the role earlier than the listed date if it is very popular. By applying, you agree to our processing of information in line with our privacy policy.
Attachments: job description attached.
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