Position: Owner Events Coordinator
Type: Full-Time / Permanent
Pay Rates: Up to £12.21 per hour depending on age
We can provide on-site accommodation, subject to availability and T&Cs.
Join our One Great Team here at Haven as an Owner Events Coordinator, where you’ll be at the heart of delivering exceptional experiences for our Holiday Home Owners.
We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.
Key Responsibilities
* Plan, organise and deliver a calendar of events and activities tailored to our owners.
* Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
* Co‑ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
* Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
* Analyse owner feedback to continuously improve ownership experience on park.
Requirements
* Proven experience in event co‑ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
* Strong organisational skills with the ability to manage multiple projects simultaneously.
* Excellent communication and interpersonal skills, with an owner first mind-set.
* Ability to work flexibly, including weekends, evenings and bank holidays.
* Proficient with Microsoft Office.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
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