Head of Operations
North West | £60,000 – £65,000
If you’re an experienced operational leader within complex care, this is an opportunity to shape and scale a provider with clear, ambitious growth plans across the North West. You’ll have the autonomy to influence strategy, build high-performing teams, and drive sustainable expansion into new areas without losing sight of quality and compliance.
This role would suit a commercially aware clinical leader ideally an RGN who understands both the regulatory landscape and the realities of delivering safe, person-centred complex care in the community.
The Role
As Head of Operations, you’ll take full oversight of service performance across a growing portfolio. You’ll balance operational excellence with business development, ensuring growth is structured, compliant, and built on strong clinical foundations.
You’ll work closely with senior leadership to identify new opportunities, strengthen local authority and ICB relationships, and embed consistent standards across services.
Package & Benefits
* £60,000 – £65,000 salary
* Senior leadership position within a growing provider
* Genuine opportunity to shape growth strategy
* Fast-paced environment with scope to develop your own team
About the Company
This is an established complex care provider in the North West with ambitious expansion plans for the year ahead. They deliver nurse‑led and specialist packages to individuals with complex clinical needs in the community. Growth is planned and strategic, with a focus on entering new geographical areas while maintaining strong governance and CQC compliance.
Key Responsibilities
* Provide operational oversight across complex care services
* Lead and develop Registered Managers and clinical teams
* Drive business development and support tender opportunities
* Maintain strong relationships with commissioners and stakeholders
* Ensure CQC compliance, quality assurance, and clinical governance standards
* Support expansion into new regions across the North West
About You
* Ideally a Registered Nurse (RGN) with complex care experience
* Proven senior operational leadership within community complex care
* Strong understanding of CQC‑regulated services
* Commercially aware with experience in business development
* Confident leading through growth and organisational change
If you’re looking for a leadership role where you can genuinely influence growth, quality, and long‑term direction, please reach out today on 07893947845 or send your cv to jennah@leadersincare.co.uk
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