Head of Operations North West | £60,000 – £65,000 If you’re an experienced operational leader within complex care, this is an opportunity to shape and scale a provider with clear, ambitious growth plans across the North West. You’ll have the autonomy to influence strategy, build high-performing teams, and drive sustainable expansion into new areas without losing sight of quality and compliance. This role would suit a commercially aware clinical leader ideally an RGN who understands both the regulatory landscape and the realities of delivering safe, person-centred complex care in the community. The Role As Head of Operations, you’ll take full oversight of service performance across a growing portfolio. You’ll balance operational excellence with business development, ensuring growth is structured, compliant, and built on strong clinical foundations. You’ll work closely with senior leadership to identify new opportunities, strengthen local authority and ICB relationships, and embed consistent standards across services. Package & Benefits £60,000 – £65,000 salary Senior leadership position within a growing provider Genuine opportunity to shape growth strategy Fast-paced environment with scope to develop your own teamAbout the Company This is an established complex care provider in the North West with ambitious expansion plans for the year ahead. They deliver nurse-led and specialist packages to individuals with complex clinical needs in the community. Growth is planned and strategic, with a focus on entering new geographical areas while maintaining strong governance and CQC compliance. Key Responsibilities Provide operational oversight across complex care services Lead and develop Registered Managers and clinical teams Drive business development and support tender opportunities Maintain strong relationships with commissioners and stakeholders Ensure CQC compliance, quality assurance, and clinical governance standards Support expansion into new regions across the North WestAbout You Ideally a Registered Nurse (RGN) with complex care experience Proven senior operational leadership within community complex care Strong understanding of CQC-regulated services Commercially aware with experience in business development Confident leading through growth and organisational changeIf you’re looking for a leadership role where you can genuinely influence growth, quality, and long-term direction, please reach out today on (phone number removed) or send your cv to (url removed)