Job Description
Tech Manager (MSP)
A truly exciting opportunity has arisen for an experienced IT Support Technical Manager to join a national IT Support and Telecoms company based in the Liss area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees.
We are keen to speak with exceptional individuals who are self-motivated, results-driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader.
Main Responsibilities for the successful Tech Manager:
1. Lead and manage a team of technicians on a day-to-day basis, including workload planning, scheduling, performance management, and maintaining consistently high standards of service delivery.
2. Oversee and support client IT environments, including hardware, software, servers, and network infrastructure, ensuring stability, security, and optimal performance.
3. Take ownership of the technical onboarding of new clients, managing system setup, migrations, documentation, and smooth transition into support services.
4. Build and maintain strong, lo...