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Team member

High Wycombe
Hollywood Bowl
Team member
Posted: 9 July
Offer description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!


The Why...

Join Hollywood Bowl Group as a Team Member. In return, you'll get:

* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan


The What...

As a Team Member, you will be at the heart of the customer experience!

Your role may include welcoming customers at reception, hosting parties, or serving from our bar and diner. Your professional, energetic, and enthusiastic approach will ensure customers have an enjoyable and value-for-money experience.

Team Members are trained across key areas, so you can support and add value throughout the customer journey, including working in the Kitchen if needed.


Opening Hours and Shift Patterns:

Centers are typically open from 9am to midnight, seven days a week. Busiest times are evenings, weekends, and school holidays, when availability is preferred.

Typical shifts include:

* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00

Shift times may vary by center. Inductions and ongoing training are provided, along with career development opportunities, including apprenticeships and management training.


To be successful, we look for:

* Excellent customer service and communication skills
* High energy and adaptability in a fast-paced environment
* A friendly, supportive team player
* Flexibility with hours and shifts
* Basic literacy and numeracy skills


The Who...

Hollywood Bowl Group aims to bring families and friends together for fun and healthy competition. With over 75 centers in the UK and 15 in Canada, operating under various brands, we are a leader in experiential family entertainment and continue to expand.

We value diversity and inclusion, promoting equal opportunities and recognizing the contributions of all employees. We believe a diverse workplace makes us more relevant, competitive, and resilient.

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