Operations Supervisor, Time Critical Logistics
Location: Heathrow (UB7)
Salary: £40,000 + bonus
Hours: 42.5 per week (early start with flexibility)
We're working with a fast-paced, growing logistics operation near Heathrow that specialises in same-day, time-critical and urgent transport solutions.
This is not a standard "planner" role.
We're looking for someone who has run a live transport desk, thrives under pressure, and can make fast, accurate decisions in a real-time operations environment.
The Role
You'll be responsible for managing live, time-critical transport movements across the UK, ensuring urgent deliveries are executed efficiently and without delay.
* Running a live same-day / time-critical transport desk
* Managing urgent and dedicated vehicle movements in real time
* Handling escalations, failures, and high-pressure situations
* Supporting and leading operators/planners on shift
* Making quick, commercially sound decisions under pressure
* Working closely with drivers, customers, and internal teams
What We're Looking For
* Same-day courier / express logistics
* Time-critical / AOG / urgent freight
* Road freight operations with live dispatch environments
Essential experience:
* 5+ years in same-day courier or time-critical logistics
* Proven experience running a live transport desk
* Strong understanding of UK road freight, routing, and vehicle types
* Experience in urgent / air freight / AOG movements (highly desirable)
Working Hours
* Typically early start (6am-7am) - (Mon - Fri)
* Flexibility required to cover occasional later shifts (9am / 10-11am starts)
Why Apply?
* Join a business where decisions are made quickly and your impact is immediate
* Be part of a high-performing, fast-paced operations team
* Opportunity to take real ownership and step into a senior operational role
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy