We are looking for a proactive and well-organised Medical Secretary to provide high-quality administrative support to our clinical team. To type patient letters, discharge summaries and general correspondence as dictated by the clinical team To carry out diary management for named consultant(s). To open and prioritise all incoming mail and action accordingly. To answer all incoming telephone calls and emails from patients, carers and other healthcare professionals in an efficient manner, referring onto other departments and agencies as appropriate.
Ensure all investigation results are readily available to the clinical staff and once signed and acted upon, filed correctly in the medical case notes. To ensure all medical case notes are maintained appropriately. To acquire knowledge of necessary medical terminology. Management of the consultants waiting list (if appropriate) and to offer advice and guidance to patients regarding the admission process.
Liaise with the Access Department (if appropriate) concerning patient admissions. Liaise with the outpatient team regarding outpatient appointments To action fast track referrals (if appropriate) to ensure timely appointments are made. Ensure that appropriate departments are kept informed of consultant and/or clinical team members annual or study leave. Support team members to deliver relevant work objectives through offering guidance and advice and assisting with training of new staff as appropriate.' To adhere to the Trusts policy concerning confidentiality, security and location of all patient data