Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
*Previous applicants within the last 12 months need not apply
Advert for NEPTS Patient Transport Driver:
We are looking for motivated and experienced Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.
Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.
2 Years driving experience and full manual UK driving license required
Main duties of the job
The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust's hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Driver's main duties includes transferring patients to and from their vehicle using a variety of equipment based on the patient's mobility needs (including wheelchairs, carry chairs, stair climbers or stretchers) and ensuring that their vehicles are maintained in a clean and tidy manner, reporting immediately any defects or accidents. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This post is permanent post.
For more information, please contact Winston Flemming on 07999 405357
Person specification
Qualifications
Essential criteria BTEC or NVQ3 equivalent education Good knowledge of UK geography Clean driving license
Desirable criteria Advanced driving qualifications
Experience
Essential criteria Previous experience of working in a healthcare setting. Dealing with the elderly or infirm Experience of working within a Patient transport environment Understanding of Data Protection, Freedom of Information and Caldicott principles. Experience of co-ordinating, reviewing and interpreting patient transfer requirements Experience in reporting incidents and near misses and ability to share adequate handover information.
Desirable criteria Should have an appreciation of the relationship between the CCG, the Patient User Group and Clinical groups Should have an appreciation of CQC requirements as it relates to patient transport services.
Skills
Essential criteria Able to work on own initiative, organizing and prioritizing own and others workloads to changing and often tight deadlines. Ability to complete dynamic risk assessment before patient transfer to ensure safety Takes decisions on difficult and contentious issues where there may be several courses of action. Good interpersonal skills, ability to work as a team Clear communication (verbal, non-verbal, written) Active listener - Teamwork/individual Problem solving - Decisive/assertive Ability to plan good and economical routes
Knowledge
Essential criteria Freedom of Information Act Understanding of Equal Opportunities policies and procedures. To develop organizational culture in line with Trust Values and behaviors. Ability to prioritize workload, work under pressure and deliver results. Adaptability, flexibility and ability to copy with uncertainty and change Professional calm and effective manner. Experience of dealing with people in difficult and challenging circumstances applying 'customer care' skills -
Personality
Essential criteria Good interpersonal skills Good communication skills Able to work on own initiative Dependable Able to work under pressure Be sympathetic to the needs of patients Able to work within team framework Honest/trustworthy - Selfdisciplined - Flexibility - Adaptability (resourceful) - Approachable - Fair/courteous - Empathetic - Tactful/discreet
Desirable criteria Sense of humor
Motivation
Essential criteria To improve quality of service To be self-motivated To deliver agreed objectives on time
Other
Essential criteria Demonstrable ability to meet Trust values Responsible outlook
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.
As an Equal Opportunities Employer we actively support applications from individuals' who apply under the Guaranteed Interview Scheme and will process your application as appropriate.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.
Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
JD & PS (PDF, 642.8KB) Our Values and Behaviours (PDF, 334.9KB) Policy Statement on the Recruitment of Ex-Offenders (PDF, 92.0KB) Candidate Information Pack (PDF, 549.5KB)