In a Nutshell…
We have a fantastic opportunity for a Dynamics 365 CRM Lead Developer to join our team within Vistry Services, at our Cheltenham office. As our Dynamics 365 CRM Lead Developer, you will lead the day-to-day administration, enhancement, and optimisation of Microsoft Dynamics 365 Customer Engagement across the organisation. You will lead and manage internal and external resources to ensure the platform remains stable, efficient, and aligned with business needs, while managing change requests, system updates, integrations, and user support.
We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let's cut to the chase, what's in it for you…
Competitive basic salary and annual bonus
Company car, car allowance or travel allowance
Salary sacrifice car scheme available to all employees
Up to 39 days annual leave plus bank holidays
2 Volunteering days per annum
Private medical insurance, with employee paid cover
Enhanced maternity, paternity and adoption leave
Competitive pension scheme through salary sacrifice
Life assurance at 4 x your annual salary
Share save and share incentive schemes
Christmas company shutdown
Employee rewards portal with many more benefits…In return, what we would like from you…
Behave in line with our company values - Integrity, Caring and Quality
Relevant Microsoft certifications (e.g. Dynamics 365, Power Platform)
Proven experience administering and developing Dynamics 365 environments
Strong understanding of Dynamics 365 modules (sales and service), workflows, Power Automate, and integrations
Excellent communication, problem-solving, and stakeholder management skills
Occasional travel to other sites as requiredDesirable…
Degree in IT, Computer Science or related field
Experience in large-scale digital transformation programmes
Knowledge of Azure Services, Dataverse APIs, or DevOps pipelines
Experience leading small teams or vendors
Full UK driving licence
More about the Dynamics 365 CRM Lead Developer role…
System uptime and stability
Timely delivery of change requests and enhancements
User satisfaction and reduced support backlog
Manage deployment of updates, patches, and integrations
Compliance with governance, security, and data quality standards
Day to day management of internal developer and any contractors
Manage the day-to-day performance, maintenance, and configuration of Dynamics 365 applications.
Act as technical owner for Dynamics 365, ensuring stability, security, and adherence to best practices.
Review, prioritise, and implement change requests in collaboration with business stakeholders.
Develop and maintain customisations, workflows, automations, dashboards, and integrations.
Partner with internal teams and third‑party providers to deliver enhancements and resolve issues.
Keep key stakeholders informed on progress and issues.
Oversee release management, including testing, deployment, and documentation of updates.
Provide second- and third‑line support to users, resolving complex issues and ensuring knowledge sharing.
Maintain system governance, data accuracy, and compliance with organisational policies.
Proactively identify opportunities to improve processes and maximise Dynamics 365 capabilities.
Train users, create documentation, and support adoption of new features.Finally, let's tell you a bit more about us…
We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
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