Are you ready to revolutionise digital experiences? As a Technical Process Analyst, you'll be at the forefront of this exciting journey, working for a global business. Your role will involve collaborating with global customers to implement cutting-edge solutions. By leveraging products, you'll supercharge enterprise productivity, enabling businesses to create on-brand, scalable content effortlessly.
* Serve as the bridge between pre-sales and post-sales, ensuring a seamless transition from understanding customer needs to successful implementation.
* Showcase your expertise in current products to drive value for customers.
* Collaborate closely with customers to understand their business goals and develop tailored solutions.
* Lead discovery sessions, brainstorming innovative solutions to improve workflows and solve complex business problems.
* Utilise your German language skills to effectively engage with customers in the EMEA region.
Experience Requirements:
1. 3-5 years of experience working with APIs in an enterprise environment.
2. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
3. An innovative thinker, collaborative business partner, who is detail oriented with strong stakeholder management skills.
4. Strong presentation skills, with the ability to communicate complex business process/sy...