This range is provided by ZenTech Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you ready to step into a high-impact technical support role with real career growth?
We're hiring a Senior Service Desk Analyst / Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector for an IT Consultancy.
* Hybrid working – 3 days per week onsite in Central London
* Exciting client environment – Financial, Legal, and MSP sector exposure
What you’ll be doing:
* Managing incidents, change requests, and service delivery
* Working closely with executives, offering 2nd/3rd line support
* Vulnerability scanning, remediation (Nessus, Defender 365), and patch management
* Project support and client site technical improvements
Key Technologies you'll work with:
* Active Directory, Mimecast, Palo Alto, Telephony, AV systems
* Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments
* Strong communication skills with a passion for delivering first-class service
* Solid technical foundation across Microsoft technologies
* Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for their next long-term move.
Bonus Points:
* Microsoft or Azure certifications
* ITIL Service Management knowledge
This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven, personable, and ready for your next big move we'd love to hear from you!
Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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