Operational Excellence Analyst
Bellrock is a trusted leader in UK property services, driven by insights, technology, and talented people. We redefine real estate management through our innovative approach.
Since 2003, our people-first, technology-led approach has helped UK organizations transform their estates into high-performance, sustainable environments. We offer integrated services across Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care to deliver compliance, quality, and operational excellence while reducing costs and carbon impact.
Our award-winning Concerto IWMS platform, along with solutions from Mobiess and InMetriks, enables smart, data-led estate management at scale.
Join our PMO team as an Operational Excellence Analyst, where you'll drive transformational change and continuous improvement. This role suits a strategic thinker passionate about process optimization, waste elimination, and sustainable operational frameworks that deliver measurable results. You will work collaboratively across teams to implement best practices and support the IAC Operational Excellence team in deploying their new operating model.
How will you be the change?
We believe every role is vital in providing peace of mind for our customers. Each part of the business contributes to our progress, and everyone can be the change—delivering value for our customers and building leading systems.
As an Operational Excellence Analyst, you will:
* Lead the implementation of Lean Six Sigma methodologies, process optimization initiatives, and operational excellence frameworks that generate tangible business value.
* Spearhead organization-wide initiatives to enhance efficiency, reduce costs, and improve customer satisfaction through systematic process improvements.
* Promote a culture of continuous improvement across all levels, empowering teams to identify and resolve operational challenges.
* Translate business objectives into actionable operational strategies supporting sustainable growth and competitive advantage.
* Establish performance measurement systems and analytics capabilities for clear visibility into operational performance and opportunities for improvement.
What does it take?
If you’re ready to energize our business and share in our success, you’ll need:
* Process Optimization & Standardization: Analyze, redesign, and standardize critical processes to eliminate inefficiencies and improve quality.
* Performance Management: Develop KPIs, dashboards, and reporting systems to track and drive operational performance.
* Project Leadership: Lead cross-functional improvement projects from conception to completion.
* Change Management: Develop strategies to ensure successful adoption of new processes and technologies.
* Team Development: Coach and mentor team members in operational excellence methodologies.
* Stakeholder Collaboration: Work with leadership and external partners to align initiatives with business priorities.
* Risk Management: Identify risks and develop mitigation strategies to ensure compliance and continuity.
* Technology Integration: Collaborate with IT to leverage automation and digital tools.
* Industry Best Practices: Research and implement industry standards to maintain competitive operations.
Qualifications include a Bachelor's degree in Engineering, Business Administration, Operations Management, or related field, with 10+ years of experience in operational excellence or process improvement, and certification such as Lean Six Sigma Black Belt.
Working arrangements
We support flexible working arrangements, requiring presence at the Leicester office two days a week, with the rest of the time remote.
What can we offer you?
Our benefits package includes 25 days annual leave plus bank holidays, pension scheme, life cover, sick leave, wellness programs, enhanced parental leave, salary sacrifice schemes, holiday purchase options, discounts, and more.
Helping you to shine
We foster an inclusive environment that values diversity and supports your development and wellbeing. Join us to enjoy a rewarding career and make a difference.
Ready to start shining?
We’re committed to your success and growth. If you’re ready to begin your journey with Bellrock, we look forward to welcoming you. Join us and be part of something bright and impactful.
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