Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.
This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.
Key Responsibilities:
Handling customer requirements via telephone, email, and e-commerce platforms
Processing customer enquiries and orders using an in-house Navision system
Providing internal support to Regional Sales Managers
Managing customer accounts and providing professional advice and assistance relating to products and services
Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
Maintaining accurate customer records and order information
Delivering excellent customer service while identifying opportunities to support sales growth
The ideal candidate will have:
Previous experience in a customer service, internal sales, or sales support role
Excellent communication and interpersonal skills
Strong organisational skills with the ability to manage multiple tasks effectively
Good attention to detail and a proactive approach to problem solving
Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel
Ability to work independently and as part of a team
Working Hours:
Monday to Friday, with a choice of the following shifts:
8:00am – 4:00pm
8:30am – 5:00pm
9:00am – 5:30pm
Salary: Competitive salary offered, dependent upon skills and experience.
Contract: This is a temporary-to-permanent opportunity with an immediate start available for the successful candidate.
If you would like to be considered for this role, please apply with your CV