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We are looking for an applicant to provide a friendly, caring, and professional service to our customers. Excellent communication skills are needed to ascertain customer needs, whether this be purchasing medicines, seeking advice, or collecting prescriptions within the pharmacy.
You will need to work effectively as part of a hardworking team in a busy, fast-paced environment, be able to prioritize a varied workload, and effectively multi-task.
Duties and responsibilities will include:
* Follow till processes including sales of over-the-counter medication and pharmacy merchandise, cashing up, running reports, and completing cash sheets weekly.
* Follow the sale of medicines protocol and use the 2WHAM questioning technique.
* Provide advice to patients on the use of medicines as well as general health and lifestyle matters.
* Receive and hand out prescriptions under the supervision of the Responsible Pharmacist.
* Collect necessary prescription charges and ensure that the patient declaration on the reverse of the prescription is correctly filled in and signed by the patient or representative.
* Order sufficient stock in line with company procedures to meet customer demand while minimizing losses due to date expiry.
* Maintain attractive displays that are tidy and pulled forward. Implement any price changes or promotions.
* Undertake all necessary housekeeping duties to keep sales and back shop areas clean and tidy.
* Process invoices and paperwork in a timely manner following company procedures.
* Participate in delivering additional services (stop smoking advice, blood pressure testing, etc.) for which you will have received adequate training.
Previous pharmacy or retail experience is an advantage, although we are willing to train the right candidate. You will be required to complete the Healthcare Assistant course as part of your training.
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