This role will cover IT administration, some office administration and ad hoc PA work.
Client Details
This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services.
Description
Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed.
* Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes.
* Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters.
* Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager.
* Maintain and organise shared drives and document storage via SharePoint and Office 365.
* Coordinate updates, access control, and file permissions across digital systems.
* Keep software licences and subscriptions up to date and tracked.
* Support setup of meeting room technology (AV, Teams, screen-sharing).
* Assist with ad hoc IT projects and new tech/process rollouts.
* Document basic IT procedures and update internal guides or FAQs for staff use.
Office Management
* Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment.
* Act as a contact for the building's management team, resolving facilities-related issues as they arise.
* Maintain office supplies, kitchen stock, stationery, and all other consumables.
* Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors).
* Support with incoming/outgoing mail and deliveries.
* Support with meeting room bookings and ensure presentation equipment is in working order.
* Take initiative to help solve office-related issues proactively and independently.
* Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial.
* Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings).
* Schedule and coordinate board and investor meetings.
* Manage confidential and time-sensitive information with discretion.
* Support document execution and legal paperwork handling (e.g. NDAs, lease agreements).
* Maintain a good working relationship with key stakeholders, including our investors and capital partners.
* Assist with expense reports, invoice approvals, and general finance admin support for the office function.
Profile
Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint).
* Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same.
* Experience in a similar Office Manager, EA/PA, or multi-functional administrative role.
* Excellent organisation and communication skills with a keen eye for detail.
* Able to balance multiple priorities while delivering excellent service across the business.
* Comfortable working independently and making decisions when needed.
* Discreet and professional when handling confidential matters.
* Confident dealing with senior stakeholders, contractors, and suppliers.
* Comfortable supporting a team in an in-office environment, being present five days a week.
* Familiarity with IT support or systems administration.
Job Offer
£35,000 to £40,000 *depending on the candidate) plus benefits