Overview
Ackerman Pierce is a well-established specialist recruitment agency supplying staff into Local Authorities, NHS services, and Education settings across the UK. Due to continued growth, we are seeking an experienced, organised, and detail-driven Compliance Manager to lead and develop our compliance function.
This is a fast-paced leadership role at the centre of the business. You will be responsible for managing a compliance team, ensuring all candidates are fully compliant prior to placement, and maintaining alignment with safeguarding legislation and framework requirements. If you thrive in a structured, process-driven environment and enjoy leading a team to deliver high standards under pressure, this role will suit you.
The Role
You will oversee the end-to-end compliance process for temporary and permanent workers across social care, healthcare, and education placements. You will manage the compliance team’s daily workflow, ensure deadlines are met, maintain audit-ready standards, and work closely with consultants and senior leadership to prioritise urgent bookings.
Key Responsibilities
* Leading, managing, and developing the compliance team
* Overseeing candidate compliance from registration through to clearance
* Ensuring Right to Work checks and ID verification are conducted in line with UK legislation
* Overseeing the obtaining and vetting of references in line with safer recruitment standards
* Managing DBS applications, updates, and tracking renewals
* Ensuring all training certificates and mandatory checks meet Local Authority and NHS framework requirements
* Maintaining accurate and audit-ready records on the CRM and compliance trackers
* Working closely with consultants to prioritise urgent placements and meet framework deadlines
* Conducting internal audits to ensure files meet Local Authority and NHS standards
* Acting as the main point of contact for client compliance queries and external audits
* Managing and improving the complaints process relating to compliance matters
* Reviewing and improving compliance processes to increase efficiency and reduce risk
What We're Looking For
We are looking for a resilient and proactive Compliance professional with proven team management experience.
Essential Skills & Experience
* Previous experience managing a compliance team within a recruitment agency
* Background in healthcare, education, or social care recruitment
* Strong working knowledge of UK legislation, DBS processes, Right to Work checks, and safer recruitment standards
* Experience managing and successfully passing compliance audits
* Proven people management and leadership skills
* Experience handling compliance-related complaints and escalations
* Ability to work to strict deadlines and manage competing priorities
* Experience delivering internal compliance training
* Experience working with Local Authority or NHS frameworks
The Reality of the Role
This is a hands-on leadership position. You and your team will:
* Chase candidates persistently for outstanding documentation
* Play a critical role in enabling essential workers to support vulnerable people safely and compliantly
* Work to urgent start dates
* Resolve last-minute compliance issues
What We Offer
* Competitive salary
* Commission scheme
* Benefits package
* Supportive and collaborative team environment
* Ongoing training and professional development
* Clear career progression opportunities
* Hybrid working
* Company socials and incentives
Apply: If you are organised, proactive, and enjoy bringing structure and accountability to compliance processes, we would love to hear from you.
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