As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's Top 20 Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. You can expect to:
1. Visit sites and customers in the field, asking open questions to understand their needs, listening, and turning this into tailored solutions.
2. Demonstrate our innovative products and state-of-the-art software to customers on-site.
3. Develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to uncover customer pain points and needs.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We welcome diverse backgrounds. Some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role—your skills will be matched accordingly. To apply, click 'Apply Now' to upload your CV and answer brief questions; this process takes about 90 seconds. If eligible, you will complete an online assessment and a short pre-recorded video interview. Be sure to check your junk mail for these communications. For support, contact [emailprotected]. The process includes an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be covered. If no suitable role is available now, you may be kept in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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