The Order Processing Administrator role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Client Details
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.
Description
* Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
* Updating customers throughout the order lifecycle ensuring high quality responses to all enquiries.
* Liaising with internal departments to ensure customer expectations and deadlines are met.
* Processing any stock check enquiries from customers or internal departments.
Profile
1. Ability to develop and maintain good relationships internally/externally and at all levels
2. Excellent written and verbal communication skills.
3. Sap experience
4. Highly organised & able to prioritise
5. Strong analytical, organisational and report writing ...