The Head of HB Support Services leads and oversees a number of strands relating to a range of Housing Benefit support functions including HB Policy, Systems, Owner-Occupiers, Recovery, Audit & Projects. The postholder will undertake a key role within the Housing Benefit senior management team, reporting to the Assistant Director.
Responsibilities
* To lead and support in the delivery of key Business Plan priorities as determined by the Corporate Plan.
* To support the Assistant Director of Housing Benefit in the development of HB strategy.
* To work in collaboration with the Housing Benefit Area Managers, including the development and sharing of best practice.
* To report to the Assistant Director of Housing Benefit on the overall performance of the Housing Benefit teams within their business area.
Skills and Qualifications
* Possess a degree level qualification or equivalent (Level 6) qualification and 3 years relevant experience OR
* Can demonstrate equivalent continuing professional development/experiential learning and at least 5 years’ experienceworking within Housing Benefit, Grants, Supporting People, social housing, or other Social Security related benefit function.
Further Information
For full list of responsibilities, essential & desirable skills, please see Candidate Information Pack on employer's website by following the Apply Direct button.
Area: Derry or Londonderry
Closing date: 04 Sep 2025
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