We're looking for a talented property maintenance coordinator with experience to join our award-winning Bournemouth based estate agency. Working at the heart of our lettings operation the ideal candidate will have a strong work-ethic, a positive can-do attitude and the willingness to learn & develop in this pivotal role.
The Role
* Organising property maintenance and repairs, liaising with tenants, landlords and contractors
* Building long term relationships with potential and existing landlord's, tenants and contractors
* Management of a portfolio of residential properties of up to units to include maintenance, property visits, negotiating tenancy renewals and rent increases
* Coordinating tasks such as gardening, repairs and decoration
* Emailing tenancy agreements & registration of tenancy deposits
* Managing deposit disputes
* Daily tasks, managing queries in relation to leases, subletting and permissions
* Assisting with the processing of complaints, ensuring a high-quality service through to the conclusion of the complaint
* Using a CRM system for property management (logging calls, keys in and out, raising reactive works orders and annual orders)
* Ensuring properties remain compliant and up-to-date with the latest legislation
* Assisting the Maintenance Manager with any other duties as required
Our Expectation
* Lettings Or Maintenance Experience: 1 Year Minimum
* Positive can-do attitude & show willing in all tasks
* Excellent communication skills
* Passionate about delivering outstanding customer service
* Exceptional organisational skills & attention to detail
* Good at multi-tasking with the ability to quickly switch between tasks & prioritise
* Remain calm under pressure
Holiday Entitlement
* 28 days holiday including bank holidays
* Additional Paid Day Off For Birthday
* Additional Day's Leave Accrued For Every Year Worked, After 3 Years Of Employment (Up To 5 Additional Days)
Working Hours (5 Day Week)
* 09.00 – 17.00 Monday – Friday
Remuneration
* £30,000 p.a. Plus Uncapped Commission (OTE: £35,000 +)
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Company pension
Experience:
* Property management: 1 year (preferred)
Work Location: In person