Overview
A great opportunity has arisen in our fast‑paced, highly successful Sales Support Team. You will be the first point of contact for all our distribution customers, managing their journey from start to finish and providing updates to the team and customers throughout the process. Building long‑term relationships with customers and collaborating with sales, warehouse, administration and production departments is a key part of the role. If you are highly motivated and enjoy a fast‑paced environment, Armatile is the place for you.
Responsibilities
* Process customer sales orders through the Sales Order Processing system.
* Respond to customer communications and queries in a timely and professional manner.
* Build long‑term relationships with customers and provide exceptional customer service.
* Resolve customer queries.
* Liaise with other departments to ensure orders and processes are on schedule.
Qualifications
* Excellent communication, numeracy and literacy skills, both verbal and written.
* Good problem‑solving and organisational skills.
* Experience working in a busy office environment.
* Computer literate – Microsoft Office.
* Excellent time management.
* Ability to work in a team environment as well as independently.
* Professional but friendly attitude.
* Commercially aware.
* Interest in tiles, tile design or design in general (advantage, not essential).
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